FAQs

How to get to Morocco?
Morocco is a popular and exotic place to visit on the north coast of Africa, so there are many flights from Europe, other places in Africa, the Middle East, and several cities in the United States. There are many choices of flights to this interesting city sitting both on the Atlantic Ocean and on the Mediterranean Sea. Exciting cities for visitors to explore include Casablanca, the largest city in Morocco, and other mesmerizing cities such as Agadir, Essaouira, Fez, Rabat, and Tangier. There are also ferries from Algerciras on the southern coast of Spain across the Mediterranean Sea to Tangier on the northern coast of Morocco. For most visitors, only a passport is needed to enter Morocco.
What is the best season for travel in Morocco?
Morocco is perfect for travel all year long! Given the country’s geographic variety, there is always a region where the climate is mild. We can recommend the best destination for you based on the weather and your travel dates. In winter, you’ll want to head south to the desert. Nights can be chilly but during the day you’ll enjoy the sun and blue skies bereft of clouds. In summer, the Atlantic coast is generally balmy and it is the best season for treks in the Atlas. At over 1800m in altitude freshness is a safe bet! That being said, nothing is stopping you from discovering the Moroccan desert as long as you choose the right accommodation and can adapt to the heat.
Do I need a local guide?
To go on a walking tour in the mountains and desert, an accredited guide is necessary. And for visits of the medinas of bigger cities they are highly recommended. Especially in Fes and Marrakesh, a guide will enhance your cultural and historic understanding with their knowledge, guide you through the mazes of narrow roads to make sure you don’t miss any of the main attractions and protect you from tourist hassling. A bit of advice: make sure your guide sports the badge that official guides are required to wear and that it is real.
What is included in my tour?
Our standard tours include: Transport by 4×4, minivan and/or minibus, driver, tolls and gasoline Accommodations Meals: half board (breakfast and dinner each day, except arrival and departur days) Camel treks Taxes Our custom tours include enhanced services which are reflected in your tour itinerary.
What is the best season for travel in Morocco?
Morocco is perfect for travel all year long! Given the country’s geographic variety, there is always a region where the climate is mild. We can recommend the best destination for you based on the weather and your travel dates. In winter, you’ll want to head south to the desert. Nights can be chilly but during the day you’ll enjoy the sun and blue skies bereft of clouds. In summer, the Atlantic coast is generally balmy and it is the best season for treks in the Atlas. At over 1800m in altitude freshness is a safe bet! That being said, nothing is stopping you from discovering the Moroccan desert as long as you choose the right accommodation and can adapt to the heat.
Is the desert for everyone?
yes! Southern Morocco is easy to get to and even as you feel totally lost in the Sahara, civilization is never far away! Our bivouacs are organized to be comfortable and well equipped. Our guides are all accredited professionals who are there to support you and insure optimal security. If you’re looking for more sophistication in the desert, try our charming campsites!
What type of food is served during the tour?
Our tours usually include half-board (breakfast and dinner) and sometimes full-board (3 meals) per day and are noted in your itinerary. Meals are prepared by local chefs and served in the traditional Moroccan way. Please let us know in advance if you have specific dietary needs, such as vegetarian or gluten free.
When is my tour confirmed?
As soon as we receive your deposit, your tour is confirmed and we begin making arrangements for lodging, drivers, and other aspects of your tour.
How do I get to you?
Our drivers can pick you up at your airport of arrival in Morocco. We can also pick you up at other locations throughout Morocco or your lodging facility. Our driver will accompany you throughout your visit.
What kind of luggage should I bring?
It’s best for you to travel with 1 main suitcase, if possible (group tours are limited to 1 piece of luggage per person). For the desert, we recommend that you also bring a carry on travel bag or a light backpack which is the one you will take with you to the desert camp. Your main suitcase will be securely stored while you are at the camp. In addition, a small daypack to use during your tour is recommended for items you want to carry easily (camera, sunscreen, water, money, etc.).
Can you also book my hotel?
Yes! We have specific lodging partners that we use depending on the quality of the accommodation and price included in your tour. If you would like a specific lodging facility, please inform us before confirming your tour. Lodging price is based on a double room with 1 double bed or 2 twin beds, a private bathroom, and breakfast (dinner may also be included as noted in your itinerary).
What other items should I plan for?
Travel sickness medication if you are suseptible Proof of personal medical insurance Quick cleaning wipes and dry shampoo for desert treks Insect repellent if you are sensitive to bites Band-Aids or moleskin for foot blisters A good diarrhea medicine, just in case An adapter for electrical outlets (identical to Europe) Portable phone charger
What are the payment methods?
We accept payment by bank transfers, or a express company transfers. Your deposit must be received by us at least 30 days in advance of your tour start date. The balance will be due at the beginning of your tour. If you book your tour 30 days or less before the start date, full payment is due upon booking. Also we accept PayPal, we prefer cash payment in Moroccan dirhams.
May I cancel my tour?
We understand that sometimes things happen that might prevent you from attending your tour and we want to work with you in the best way possible. Your tour is only confirmed upon our receipt of your deposit. Once we receive your deposit, you can cancel more than 30 days before the start date of your tour and we will refund your full deposit, less any costs we have already incurred. If you cancel your tour 30 days or less from the start of your tour, we will refund half of your deposit less the costs we have already incurred. If you cancel your tour 7 days or less from the start of your tour or do not show up for your tour, your deposit is nonrefundable. If you have special circumstances that require you to cancel your tour, we will work with you in good faith on available options.